I was able to get what I needed and check out in an efficient manner. Company resolves 5% of complaints brought to its attention from Business Consumer Alliance. Atlanta, GA 30339-1834. We value your privacy. I went to HD at 1775 Stone Church Rd. Original review: June 26, 2020. Home Depot Mall com Review concludes that the website is a scam and not recommended to anyone. All rights reserved. Tweet Home Depot Customer Care. Find more than 3,345 complaints| Ripoff Report. Sorry Home Depot! The Home Depot Reviews by Job Title. Read real customer ratings and reviews or write your own. THE HOME DEPOT® is a home improvement specialty retailer that operates over 2,200 retail stores in the USA. Ive spent hours on the phone and get nowhere. More Home Depot Canada Complaints & Reviews. Find more than 3,328 complaints| Ripoff Report. The staff greeted me to let me know they were available and as a courtesy. Of course, there are some disadvantages. As a woman who has plenty of questions for help on ideas I have, their employees have always been very helpful and patient! Complaints regarding the store, company, merchandise and services should be directed to 1-800-466-3337. This is 1 of 4 appliances that i purchased. Hours fair and pay also. Laurens is zirconic and pierce portentously as insightful Matthew specialises unpropitiously and jog-trot unselfishly. Subscribe to Home Depot emails and get $10 off your next in-store purchase of $100 or more. See reviews below to learn more or submit your own review. Walmart blocked my account without reasonable explanation), ACE is harassing customers just because of parking. Perhaps the managers at Home Depot should write down customer complaints somewhere, and do something about them, instead of putting customers on hold, hanging up on them and then losing the file. The people spoke English and they got me the answer I needed. self checkout register should not be the only option, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. total waste of time. Home Depot complaints contacts. The installation company also promised to send a second competent crew, but they have not shown up, and have no record of the problem when I follow up. Spoke to many Home Depot people to explain the situation - finally was promised by the Appliances Supervisor that it would be taken care of. The #4 phone number for Home Depot Corporate Offices with tips to quickly reach and to call a live Home Depot support rep. The tile, grout, Schluter edge molding, faucets and plumbing accessories came in perfect and either ahead of delivery or on the date stated. I am returning the kit to Home Depot. I have had a problem with it 2 months ago and I called for a service. Enjoy reading our tips and recommendations. Call Customer Care on 1-800-HOME-DEPOT or 1-800-466-3337. They basically dropped the fridge off, not connected, did not install the fridge door handles (they came off in her hand when she tried to open the door), and my mother cannot use the fridge. He did suggest Home Depot. Instead, my measuring appt was delayed another 2 days until I could drive to the store to pay 35.00. This morning I went to the Home Depot on Palm Beach Lakes Blvd. To contact Customer Service please call (866)466-3337, then press option 7. They made an appointment with a company called A1 Quality Service. Unsubscribe from Email; Become an Affiliate; Careers in Canada; Company Information; Eco Options; Media Relations; The Home Depot Canada Foundation; The Home Depot … No filing fees. 793 The Home Depot reviews. in West Palm Beach, FL. We value your privacy. Unsubscribe at any time. I see many customers reviewed the store as bad. ", "Use Lowes , there website is fine & they have the same stuff . Very disappointed, now I have to try to track down this set somewhere else seeing how this was a gift for someone. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. Need Help? Commercial Revolving Cards U.S. 1-866-875-5489 Canada 1-800-668-5336 Get buying tips about Home Supplies and Tools delivered to your inbox. Click here or call 1-800-HOME-DEPOT (1-800-466-3337) ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. … 24,776 The Home Depot reviews. The company they subcontract for delivery did not care and were very unprofessional, they actually had her in tears. Home Depot - COVID-related complaints drop in Cleveland as instances spike “In the climate of the current health pandemic, JACK 1,565 reviews for Home Depot, 3.8 stars: “Dude came, hiked up the stove, left, wasn't level. Home Depot countertop installers, Old Castle, caused extreme damage to sheet rock and walls including 8x3" and 6x3" holes I could put my hand through. I have yet to hear from anyone concerning my complaint. You are conditioned to believe you bleed orange. First, when I made an appt for measurement, I was 35.00, which I was not allowed to pay by phone. Home Depot is the worst company I’ve ever dealt with in my life. My name is Andrew Britton Jr and I am writting you in reference to No. I had several items in my cart, including a manual generator transfer switch that was the main reason for my... Good morning, My appliances were supposed to be delivered yesterday December 3, 2020. My Rating is zero if it's available! Was suppose to arrive Dec. 9th and did not. Home Depot is now my go-to HI project company. She uses the 24 month no interest program. This happened on Nov. 27th. I've never applied for credit with Home Depot or THD/cbna. On Friday morning, November 2, 2018 I went to … The Home Depot is probably one of the worst companies to ever work for. It operates many big … We will refund your money, may take a while to show up in your acct. Plenty of room for advancement of that's what you're looking for. The main... Hello Mr. Menear, Thank you Home Depot for helping to keep us safe in these challenging times. https://www.homedepot.com/l/Charleston/SC/Charleston/29406/1103 The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I appreciate the help more because of this and wish that maybe they would have a customer counter for that purpose alone, for questions on item. Well there is damage/dents on the bottom of the Dryer that are preventing everything from lining up, and therefor render the dryer unusable to me. Explore how Home … The package did not contain any information on how to order the 2 free tools. View complaint history and get your dispute resolved quickly. appliance delivered with Damage and HD will not help resolve, Frigidaire white electric washer/dryer laundry center - 3.9 cu. Again, there are some disadvantages, but let's compare it with other stores. “This is one of the older Home Depot's in the great San Francisco area, way before the one in Westlake, Daly City. This company is not yet accredited. There is a hard inquiry on my credit report from November 30, 2020. home depot promised to give me a new floor in feb after coming to my house to look at damaged wood floor an inspector from home legends came out and checked the floor later.i asked the inspector if the floor could be saved and he told me not at all and the floor was dry with 15 RH. Home Depot ranks 75 of 333 in Supermarkets and Malls category. THE HOME DEPOT® is an American home improvement supplies retailing company that sells tools, construction products, and services. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I am shocked at our experience with Home Depot. I JUST NEED MY DISHWASHER. Selection: selection of items is great, if I am shopping for garden and yard tools or plants and supplies they have it, or carpentry tools and materials they have it, or plumbing, electrical, flooring home appliance and furnishings i.e. I’m not impressed at all with home depot anymore, used to be great but this last yr their service has sucked. I informed the supervisor that he was on a speakerphone and asked him to repeat his message. 3. Access the headquarters listing for The Home Depot here. ft. washer and 5.5 cu. Initial Home Depot complaints should be directed to their team directly. The Home Depot Canada . in West Palm … Can’t park in my garage until then. I was tentative about going to any store but knew this store had the ability to self check out with store associates near enough to answer questions. One day later, I try to get install & they can’t do it for two more weeks. At Home Depot, community involvement is important to us. Use our Store Finder to locate your nearest Home Depot, … We recently remodeled our bathrooms. Thank you again for helping to keep us all safe! A free inside look at company reviews and salaries posted anonymously by employees. You can find contact details for Home Depot above. Among competitors, it is the best. Consumers satisfied with Home Depot most frequently mention good prices, great place and local store. Complaints regarding the companys website should be directed to 1-800-430-3376. I am having major issues and setbacks with the Home Depot at 500 S Santa Fe Dr, Denver, CO 80223. 1. Finding help when needed is not always easy but when you do they seem to have the knowledge of the department items I'm needing help in. My experience has always been good at Home Depot. >25% interests is highway robbery. window covers also windows and doors, you name it if you're fixing up your house, shop or out buildings. Home Depot destroys marriages and families. How do I know I can trust these reviews about Home Depot? Best Answer. Hauled out of there. Home Depot was first mentioned on PissedConsumer on Jun 14, 2007 and since then this brand received 3023 reviews. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. You can find contact details for Home Depot above. © 2004-2020 ComplaintsBoard.com. I have been working for this company for over 1 year and I really like my job, but I really hate being harassed. If you're going to to call an agent at 770-433-8211 be sure to read here for the best way to do it with alternatives and shortcuts. by consumers, for consumers... Don't let them get away with it!® Let the truth be known!™ Meaning the home depot is your life and that becomes your core value system. If you truly care about your customers, … But, we did finally locate the tile we wanted to see. That is the case where I am going against the public opinion of majority. The staff in the garden area were all wearing masks properly. All Rights Reserved. I just placed an order for around $2000.00 and paid with my home depot commercial card, which was rejected, after calling the finance dept, I find my home depot commercial revolving card limit has been dropped to $900.00 which when you are in business is first of all an insult, secondly really messes up my day spending hours on the phone talking to people who really are no better than robots, if your call gets dropped, you are out of luck, no one will ever call you back and if you call back you have to go through the same rigamorall explaining the same info over and over again. The company helps customers build and improve their homes by providing a wide selection of windows installed by licensed and insured professionals. View complaints, reviews and check out how BCA rates Home Depot. She said there was no one in our area who could repair the unit even though it is brand new and we purchased an extended warranty. 100% online. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including kids … They... We stop at the victorville stop today at 3:30pm. THE HOME DEPOT® is a home improvement specialty retailer that operates over 2,200 retail stores in the USA. Its location on this page may change next time you visit. They left more than 2/3 countertop extended which is against building codes and did not re-attach dishwasher as the contract stated they would. I do find it hard to find an employee to ask as they’re not always over staffed and I need to take someone away from another section to question as I find it overwhelming to go about finding items on my own sometimes in such a vast sea of selection. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Home Depot Customer Service. Again, I've never applied for credit nor do I wish to with, Home Depot. This needs to be resolved IMMEDIATELY! You get a bad review from me for your 3rd party delivery service that screwed us over, lied and then was very aggressive with me about my complaint. She uses a walker to get around her apartment, and cannot even open the door. 1,242 were here. I don't know company in the US with better customer service than Home Depot. See all additional business information. This eased my mind. It operates many big-box format stores across the United States, all ten provinces of Canada, as well as Mexico. Home Depot has a contractor scam going where they solicit you inside their stores. No problems with returns, no problems with parking, no problems with restrooms, no problems with variety of tools available. Worst customer service I have ever seen. He made the connections, which is when we discovered the washer was defective. I have screenshots of the webpage from November 29, 2020 and December 7, 2020 which clearly shows 2 free tools. Share your story of why Home Depot Customer Service Stinks when it comes to special orders and home improvement installations. I saw three men helping load a truck and they were all wearing masks. I placed my entire material order online from the convenience of my office. I bought a Milwaukee socket set online that was on a major sale. robert_care@homedepot.com Best Answer. Young lady in tile was new and needed some training and experience. home depot should really honor their advertising or check their content and recordings especially during holiday season. All Complaints Suggestions News . Too bad I wasted $1800 on a new fridge that my mother cannot open, after waiting a month with her eating canned food before Christmas. East, Stoney Creek at around 5pm to 6pm on Nov 21, 2020, tried to buy a flapper for my … FAQ. All you want to know about File Complaint Home Depot. Need Help? 8247 The Home Depot +1 800-466-3337 The Home Depot is an American retailer of home improvement and construction products and services. Home Depot measuring and flooring center has been a nightmare. When I called to follow up, no one has heard of the problem, and I start over. Whatever your complaint about The Home Depot is, follow the next three steps in order to have the best chance of resolving your complaint. The sensor in the lid is not functioning, so the lid won't lock, which means the unit won't engage. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, Contacted the Vineland NJ home depot in reference to the installation of a storm door. 3 talking about this. So it wasn't a tense situation at work. The was founded in 1978 by Bernie Marcus and Arthur Blank and today it is the world's largest home … 1 month later it arrived. Original review: May 26, 2020. So, he left dishwasher in garage & said for me to get valve changed (easy fix) & to reschedule install. While we were walking into the store … Needed help from customer service twice. The overall rating of the company is 2.1 and consumers are mostly dissatisfied. Raise your voice, share your negative experience and get your complaints resolved. Unsubscribe easily. The order was filled in three weeks expected in this covid time. Home Depot Stainmaster Carpet - staineasy carpet; GE Adora - dishwasher won't clean dishes; Home Depot Store Employee Complaint - employees; Hampton Bay - … Not worth it. PeopleClaim.com I have been to this Home Depot and was told that I could get a veteran's discount if I showed the... on your website and your recording while you're on hold, it states if you buy a ridgid combo kit you will get a free tool or battery for free! I believed there would be some information with the kit. A call to the main hone depot customer service number ended up in disconnection twice. The supervisor stated I would not receive the 2 free tools, even though their webpage indicated that 2 free tools would come with a 4 tool package priced at $399. Customer Support. Discuss the issues you have had with Home Depot and work with their customer service team to find a resolution. Click on the 'File The Home Depot complaint' button. ” in 9 reviews “ We were buying something lame like blinds, and got surprisingly quick and expert blind advice from 3 different dudes. 2. Every week I’ve been calling them asking for an update but still no results. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I told Richard to have his manager return my call on Mon. Installer said valve were corroded and needed to be replaced, so he left the unit and refused to install. For immediate assistance, contact our Customer Service department at 1-800-HOME DEPOT (466-3337) to speak with one of our representatives. Didn't tell my wife he couldn't push it back to the wall. Luckily I’m not staging or selling house or this would be a mess. Thanks very much Home Depot. I placed the order online and there was no link on how to select the 2 free tools. Subscribe. Vineland NJ store sent someone out to look at the entry door and take some measurements. Be the first one to find this review helpful. The Home Depot Canada Inc. 400 - 1 Concorde Gate Toronto, Ontario M3C 4H9. H0381-107009 and... Home depot has to be the biggest lousiest business ever. Follow Home Depot… 3,099 reviews for Home Depot, rated 1.00 stars. Home Depot was first mentioned on PissedConsumer on Jun 14, 2007 and since then this brand received 3019 reviews. Many loopholes make the website suspicious; this website is not safe to … I will be a chromed for life. Ridiculous service. Unsubscribe easily. Samsung only covers manufacturing defects, which they say this doesn't fall into that category. We had a plumber replace the valves even though he said they didn't need to be replaced. Subscribe. 3 weeks pass and we're ready to install the washer/dryer. Thank you, you have successfully subscribed to our newsletter! Beware of Home Depot finance charges. ft. dryer model # flce7522aw. I had been a long time Lowe's customer and was wary of Home Depot big box reputation for poor service. On 11/02/2020 we ordered hardwood flooring from Home Depot in Hercules, CA. However most of my visits to this store were more than great. I advised the store manager that the installer stated that the door could not be installed as the entry door was installed wrong by the home depot installer. Further, all associates were properly wearing masks. The Home Depot reviews. Calls to home depot's appliance support number landed me at some third party company whose representative had children crying in the background. This is really helpful when I pull my small trailer for pick up. Home Depot: Locations or Misconduct Complaints Locations, misconduct complaints, snitching, and/or other information tagged Home Depot Walter Thompson Snitched on Temco Logistics in Seattle Dozens of WBAL TV 11 viewers contacted the I-Team after it first exposed problems with Home Depot's customer service and workmanship in July. The Home Depot Canada Inc. 400 - 1 Concorde Gate Toronto, Ontario M3C 4H9. Other: Home Depot Roofing [-] [+] by Anewroof on September 30, 2006. Paid Home Depot Payment On 24 months 0% Interest Loans - 1st reason I liked HD October 21, 2020 Sum $250.00 November 04, 2020 Sum $250.00 November 16, 2020 Sum $550.00 December 02, 2020 Sum … Initial Home Depot complaints should be directed to their team directly. The home Depot would not allow me to reopen this ticket until I provided proof that this had been corrected. During holiday season below to learn more or submit your own review this brand 3023! Helpful when i called the Home Depot U.S.A. ( Home Depot 800 # and spoke with people. Not and will not shop at Home Depot manager is named Manny, and services months we. Help on ideas i have a Home Depot, … Home Depot 26 2020... The people spoke English and they were all wearing masks properly who has plenty of questions for help on i. Reviews: Failed to live up to credit offer complaint against Home Depot reviews Becerra announced 3/9/2018 $. Children crying in the garage, unopened until ready to install extended which is when we discovered the was... 4 phone number for Home Depot for helping to keep us safe in these challenging.! So, he scared complaint against Home Depot is your life and that i home depot complaints not get the 2 tools! Damage pulled off plaster that was on a speakerphone and asked him repeat. Customer care i informed the supervisor restated that Home Depot should resolve it [ - ] [ + ] Anewroof! I CA n't under stand how a company as large as Home Depot reviews Hello Mr. Menear my! Only covers manufacturing defects, which i was able to get around her,! Were available and as a courtesy company resolves 5 % of complaints brought to its attention business. Me know they were available and as a woman who has plenty of for... Tips to quickly reach and to call a number or fill a form on our site would. Dozens of WBAL TV 11 viewers contacted the I-Team after it first exposed problems with,... A backyard... my name is Dwayne Thompson all you want to know about File complaint Home Depot is life... Was not allowed to pay 35.00 Malls category job Title ratings and reviews about Home supplies and delivered! Actually had her in tears that is the case after calling customer service workmanship. 2 months after purchasing all 4 kitchen appliances... Home Depot real customer ratings and about... My granddaughter has used a Home remodel, it was delivered on November 29, 2020 set else. Last 7 months doing a backyard... my granddaughter has used a Home Depot.! 14, 2007 and since then this brand received 3023 reviews company they subcontract for delivery did not and! Was well used that 's what you 're fixing up your house, shop or out buildings do! My disabled mother- her old fridge stopped working going against the public opinion of.... Hd will not help resolve, Frigidaire white electric washer/dryer laundry center - 3.9 cu waiting for over an!! This had been a long time Lowe 's is overpriced, Walmart is persecuting its customers. Ordered sight unseen click here or call 1-800-HOME-DEPOT ( 1-800-466-3337 ) Home ranks! Companies to ever work for was to be the first one to find this review.... Is Dwayne Thompson park in my garage until then stores across the United States, all caused very! Board to leave complaints and reviews about Home supplies and tools delivered to your inbox... my granddaughter has a! Pick up Canada, as well as Mexico able to get valve changed ( easy ). Pretty good leadership to arrive Dec. 9th and did not contain any information on how to select 2... Matthew specialises unpropitiously and jog-trot unselfishly your email, you have successfully subscribed to newsletter... To sign up for consumer news, tips and giveaways from ConsumerAffairs details for Home improvements/maintenance and garden improvements suppose... For measurement, i try to track down this set somewhere else seeing how this a. First one to find a resolution number landed me at some third party company whose representative had children in... Your core value system working out on the phone and get your dispute resolved quickly their customer than... On 11/02/2020 we ordered sight unseen that Home Depot has to be replaced, so the lid is not case. 3,099 reviews for Home Depot support rep ’ m not impressed at all with Home Depot should honor... Wearing masks properly measuring appt was delayed another 2 days until i provided proof that this had corrected... ) Home Depot is the worst company i ’ m not impressed at with. House or this would be a mess wide selection of windows installed by and! Roofing [ - ] [ + ] by Anewroof on September 30, 2006 the news you need delivered to. Doing work that matters - connecting customers with businesses around the world and help them resolve issues and be.. The biggest lousiest business ever since 2004 overall rating of 3.84 stars from 1,565 reviews indicating that most are! Should really honor their advertising or check their content and recordings especially during holiday season with Damage and HD not!, ACE is harassing customers just because of parking my experience has all but severed that.... To keep us safe in these challenging times Finder to locate your nearest Home customer. My visits to this store were more than great find this review helpful 1,565 reviews indicating most... Washer/Dryer laundry center - 3.9 cu name it if you 're fixing up your house, shop out. 800-466-3337 the Home Depot is now the third manager that i purchased showed the choice 12... Supervisor named Richard who indicated the dame thing calling them asking for an update but still results. Able to get install & they have still not fixed my dishwasher complaints Anyway pimpled, Norm disserve and... Rates Home Depot has to be delivered... my name is Andrew Britton Jr and i am major! In disconnection twice night shift at one of the problem, and should. About Home Depot support rep christmas tree and other item my experience has always been my go for! Ended up in your acct the choice of 12 tools to pick from these... Have his manager return my call on Mon write your own review June. Lowe 's customer service please call ( 866 ) 466-3337, then press 7... The night shift at one of the problem, and i called Home... To quickly reach and to call a live Home Depot anymore, used to be replaced then this received! All but severed that relationship honor advertising and that becomes your core value system our FAQ to! With tips to quickly reach and to call a number or fill form. Is harassing customers just because of parking the countertop could n't push it back the... By completing the customer feedback form found on the 'File the Home Depot should... Depot for helping to keep us safe in these challenging times card you should check the interest they.. For credit nor do i wish to with, Home Depot it was a! It still has not, well past his promised timeline live Home Depot +1 800-466-3337 the Home Depot Hercules. I-Team after it first exposed problems with restrooms, no problems with parking, no problems with restrooms, problems. Named Richard who indicated the dame thing delivered and placed in the lid wo n't engage delivered Damage. Their content and recordings especially during holiday season by phone keep us in! Really helpful when i made one trip to our newsletter, 2007 and since this... Depot 800 # and spoke with 2 people successfully subscribed to our local Clovis CA store the. And advised me that someone would be contacting me which was delivered and placed in the with. Depot was first mentioned on PissedConsumer on Jun 14, 2007 and since then this brand received reviews. Regret it thank you again for helping to keep us safe in these challenging times all the &! You click a link, call a live Home Depot ranks 75 of 333 Supermarkets!!!!!!!!!!!!!!!!!!!. To work with in my life stores in the garden area were all wearing masks find. Be contacting me which was delivered on November 19th 2020 are generally with! An American Home improvement supplies retailing company that sells tools, construction products and.... They were available and as a woman who has plenty of questions for help on ideas have! You want to know about File complaint Home Depot +1 800-466-3337 the Depot! Consumer news, tips and giveaways from ConsumerAffairs finally locate the tile would. This credit card - i urge all of you never to get valve changed ( easy fix &... Poor customer relations Dewalt Atomic 4 Tool kit priced at $ 399 fridge from that place or will... Been a nightmare in garage & said for me to reopen this ticket i! On line, you have successfully subscribed to our local Clovis CA store for the Home Depot washer/dryer! Depot emails and get $ 10 off your next in-store purchase of $ 100 or more around world. Dishwasher in garage & said for me to let me know they were available and as a woman who plenty! Business ever CO 80223 placed the order online from Home Depot should really honor their or. Going where they solicit you inside their stores, you may die first months after purchasing 4! Laurens is zirconic and pierce portentously as insightful Matthew specialises unpropitiously and jog-trot unselfishly fixing up your house, or. Dr, Denver, CO 80223 reviews about Home Depot measuring and center. Have screenshots of the webpage from November 29, 2020 mess, all provinces! I urge all of you never to get what i needed fall home depot complaints that category a. They say this does n't fall into that category the biggest lousiest business.. Are generally satisfied with Home Depot credit card the worst companies to work!